Thanks for your trust and support during this special time, which is so valuable and highly appreciated.
Now many people are concerned about shipping. Actually, Julia hair is operating at our full capacity. Because of the pandemic and the rising orders, we're still trying to process all the orders within 48 hours, at most 72 hours. It means that all the orders will be shipped out to shipping companies within 72 hours. Please be assured, as a global famous hair company, Julia is working hard on providing you good hair products.
But because of covid-19, running airlines in most countries on the globe are restricted and decreased. Together with the responsibility to transport PPE for the front line medical workers and others in need, all the shipping companies give the priority to ship anti-virus resources first. Other goods have to wait on the shipping companies' scheduling and aircraft’s positions. Packages are at the shipping companies' distribution center but waiting to be scheduled to take off.That's why many of our packages delayed 10 days around. And we're searching, negotiating and trying every method to get our packages moving forward to you every single day.
At present, if there's enough stock in California warehouse, USPS orders are normal 3-6 working days to receive, express ones 1-3 working days. if not, others are on non-stop attempts to get moving. Please don't worry, we cherish every of our client, and we will keep tracking each package until you all got the package!
Hope dear you can understand! We're together during this difficult time. Wish you and your beloved safe and healthy!
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