Something About Logistics of Orders

As one of the leading online retailers of human hair weaves and wigs, Julia Hair is loved by a growing number of wig lovers. In this case, some customers often ask some questions on the website: How can I know my logistics information after purchasing a wig in Julia Mall? How to change the delivery address? Today, we will answer these questions for you. Read on!

What You Will Learn From This Article:

1. Where Can I Learn About Julia Hair Logistics Information?

2. How To Change The Delivery Address?

3. How Long Is JuliaHair Shipping?

4. How Do I Get In Touch With Julia Hair?

5. Some Notes On Refund Policy

6. The Best Selling Human Hair Wigs And Hair Weaves

At Julia Hair, we firmly believe that the customer is at the heart of our brand and that customer satisfaction is always our top priority. To guarantee the quality of our products, we have a dedicated quality and quality assurance team, and your items will be strictly checked before shipping.

1. Where Can I Learn About Julia Hair Logistics Information?

Method 1: Log in to my account > My order > Copy the order number > Find this website;

Method 2: If you can't or don't want to check it, you can enter the Julia Hair store and contact the online customer service to help you find it;

2. How To Change The Delivery Address?

Contact the online customer service directly to help change the address;

3. How Long Is JuliaHair Shipping?

For US stock orders shipped from our US warehouse, you can receive cheap wigs with free USPS shipping within 2-5 business days.

And for international orders that will be shipped from the China warehouse, you will get your cheap wigs free online shipping within 5-7 business days via major shipping methods like DHL, UPS, and TNT.

4. How Do I Get In Touch With Julia Hair?

Your satisfaction is the mission of the Julia Hair.com store. To give customers the best online shopping experience, the Julia Hair team works 24 hours a day, 7 days a week.

Telephone：(916) 550-8155

WholeSale：+8615038958671

Whatsapp：+19165508155

E-mail:julia@juliahair.com

You can contact us on our website or by email or text message. We always guarantee a reply within 24 hours.

5. Some Notes On The Refund Policy

① The products for which buyers submit refund applications are within the scope of the "30-day no-reason return" service (except for clearance, delivery, and accessories). And the product must be purchased from the official website of .

②For a full refund application, the item must be returned to its original condition in its original condition, intact, unworn, undamaged, and with a label on the original packaging. We do not sell refurbished or used products, so please make sure the hair is intact and the lace is not cut.

③The product is damaged due to human reasons and cannot be returned or exchanged, such as: cut lace, hair washed/dyed/bleached.

④Please note that if you want to return any part or all of your order, you need to contact customer service first, and you can return the item after confirmation.

Once the returned item has been received and inspected, your refund will be processed and automatically applied to your original payment account.

⑤ All returns must first be approved by our customer service team and you need to apply for an RMA online. Returns without an RMA will not be accepted.

⑥Please note that freebies should be returned together with the main product.